INDUSTRY · HOME & GARDEN

Checkout built for dimensions, materials, and fit.

Cord length, ceiling height, wood treatment. Janine answers spec questions on a voice call for high-AOV pieces. Furniture and lighting close faster.

Questions that stall home

Every Home buyer arrives with the same questions.

The ones that stall the cart, drop the conversion, and end up in a support ticket. Janine answers each one inside checkout, in seconds.

Q

Will this fit my 84-inch sofa?

Q

Is the wood treated for outdoor use?

Q

How long is the cord?

Q

Is white-glove install included?

Q

What's the return policy on $1K+ orders?

Janine in action

See her resolve a real home question.

One real conversation, one real product page, the same agent your buyers reach across every channel.

Home & Garden · dimensions & materials

Voice
Janine
JanineCheckout Agent
Online

Will the cord reach a 3-foot-tall side table from a wall outlet?

Janine
Reading product specs...Pulling cord length...Checking outlet diagrams...

Cord is 8 ft, plenty of slack from a standard outlet. The shade is unbleached linen, so it pairs well with warm rooms. Ready to confirm?

Ceramic Table Lamp
Ceramic Table Lamp$148
Add to cart
Confirm · $148
2.4s avg response time
What Janine does for home

Three frictions, one agent, your catalog.

01

Spec questions resolved by voice, not back-and-forth email.

High-AOV buyers expect concierge. Janine answers cord length, dimensions, and material on a live call in under 3 seconds per ask.

02

Dimensions verified against the buyer’s space.

"Will it fit?" gets a calibrated answer pulled from your product spec sheet, not a guess from a chatbot trained on a help center.

03

Care and warranty surfaced at the confirm step.

White-glove install, 2-year warranty, return policy on big items. Janine surfaces them when the buyer is hesitating, not buried in a PDF.

Proven Impact

Real Results

for Freway merchants
$10.2MRevenue Closed
at checkout
+12%Avg. Conversion Lift
Shopify native install
<5minIntegration Time
for active merchants
8xAverage ROI
From a real home brand

+11% conversion lift, on a live store.

From first visit to repeat purchase

+10% completion lift guaranteed or your money back